Welcome to the final week!!
This time we are changing things up a bit and doing a high level
overview of marketing. I’d like to
explain marketing how I’ve learned it so far.
A lot of the conceptual information comes from Cohen’s book on Drucker
and everything we have discussed regarding Drucker’s marketing ideas.
Marketing is more than just creative advertisements and
promotions. Marketing is a focus on the consumer
and markets of those consumers. One of
the most important lessons I learned during this class was that the consumer
really drives the products on the market, not the companies that are making
them. If something does not appeal to
the purchasers, they don’t buy it, and if they don’t buy it, the company can’t
afford to continue to make the product.
Companies need to constantly review their product lines and see what
stage of the product lifecycle the item is in and assess whether there will be
future sales. Drucker mentions that we cannot
predict the future, but we can use the data we have to make an educated guess
on forecasts.
So although markets
promote and advertise, it is really the consumer that makes the ultimate
decision on whether an item will be a success or failure.
One of the key focus areas for marketers is the market for
their consumers. Rather than look at the
product, they should look at the market they will appeal to and make decisions
based on that. By looking at
demographics and market landscapes, marketers can decide how to establish the
right promotions and advertisements. For
example if a product really appeals to an older generation without as much
computer knowledge and access, an online promotion probably isn’t the way to
go.
In our Pharmasim world we did a cold
medicine scenario. If we had research
shopping that young families do most of their shopping in the grocery store for
cold medicine and young families are our main buyers, we should gear our
strategy to a special promotion in the grocery channels. Marketers should focus on markets.
Another big part of marketing is developing a strategy, or
plan, and looking at various research and data to support that plan. There are a lot more numbers in marketing
that I would have originally imagined.
Without an overview of your return on marketing spend, your marketing
efficiency, and your net contribution model, a strategy would be really tough
to develop. Marketers need to know their
product demand, product potential, and targets before moving forward. With
this also comes knowledge of competitors.
Those in marketing need to know what their competition is doing before
being able to make a fully educated decision on where to take their
product. Important information includes
pricing, promotions, and sales. In the
instance where a given market has the estimated potential for 100 million units
and demand of 70 million units, a marketer would need to know how many units
the competition is currently selling before determining if branching out into
this market is a lucrative move. If the
competition is selling 65 million units, well, there’s not a ton of extra room
to move in there. If the competition has
only recently broken into the market and is only selling 30 million units,
there may be a good opportunity.
Marketing is more than just looking at price, promotion,
product, and placement. It’s looking at
the consumer needs and demands and how to reach those consumers. Adjustments to strategy should be made based
on the consumer and the competition. Strategy
revisions should be done often, and products that are not reaching their full
potential should no longer be sold. New
products and innovation should be constant.
Without marketing and innovation, companies will not succeed according
to Drucker. Focusing on profit more than
consumers will not lead to results, but rather a focus more on consumers will
lead companies to produce profitable products.
The constant review of product lines and strategies allows for companies
to not rest with status quo and to adjust for the future.
Marketing has been a great learning opportunity and has allowed
me to think about things in a new way. I
hope after reading this you will look at marketing in a slightly new way as
well.
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